Do you have a question about the FiberCity® Network?

FAQ

What is aFiberCity®?

Lancaster FiberCity® is more than just a superfast fiber internet connection to homes and businesses. It will futureproof the area for generations to come, bring you more choice of providers, boost its economy and enable Smart City applications to make for a great city to live, work and play.

Lancaster FiberCity® is being built citywide, meaning we pass each and every home and business, enabling every household opportunity to connect, helping to close the digital divide.

Register your interest today, for updates on the project!

What isThe Plan?

SiFi Networks has been granted access to Lancaster’s right of ways to build a state-of-the-art community wide, fiber optic network, known as Lancaster FiberCity®. The network will be privately funded by SiFi Networks and is open access meaning that multiple service providers can deliver their services upon the network.

Right now, you can register your interest  for updates on the FiberCity®.

How is theNetwork Built?

The network is built using microtrenching technology. The microtrenching machine is specifically designed to cut a 1.25 inch wide by 12 inch deep trench where fiber can be laid. The machine cleans the debris as it cuts so no dust is created, and the machine operates at a low 85 decibels. After the trench is cut, the fiber cables are laid and the trench is reinstated.

FrequentlyAsked Questions

  • Who is SiFi Networks?

    SiFi Networks is an international network developer, who funds, builds and operates community wide state of the art fiber networks enabling Internet Service Providers to deliver next generation applications including superfast internet, video and phone.

  • Is SiFi Networks the Internet Service Provider?

    No, SiFi Networks is not the Internet Service Provider we partner with exceptional Internet Service Providers who have excellent customer service and competitive pricing.

  • Who are the Internet Service Providers?

    SiFi Networks is in the process of finding the best Internet Service Providers for the city. Our aim is to partner with Internet Service Providers who will offer excellent customer service levels, competitive prices and a wide selection of product offerings.

  • What services will they be offering?

    They will be offering a range of different services from 100MB to 10G. You will be able to choose from internet only to triple play (internet, video and phone).

  • Can I pre-subscribe now?

    Not quite yet. Once we have selected your Internet Service Providers and we commence construction you can. You can register your interest to receive notifications though.

  • Are tax payer's dollars paying for this?

    No. This is a privately funded project with no tax payer’s dollars used.

  • How much will the internet cost?

    SiFi Networks doesn’t control pricing but the Internet Service Providers will be competitively priced and provide more choice to Lancaster.

  • Will fiber be available to every neighborhood in Lancaster?

    Once the network is complete fiber will be available to every neighborhood in Lancaster. If you live in a private development your housing association or landlord may need to provide us with additional permissions before we can bring services in.

  • What is a Fiber optic network?

    Fiber optic networks enable superfast internet, television and phone services to their subscribers upto 50 times faster than the average household in the USA. They also enable numerous next generation services as well as Smart City infrastructure like smart healthcare and education, traffic lights, parking, waste water and many other features which are beneficial to a municipality.

  • Can more than one Internet Service Provider utilize the network?

    Yes. SiFi Networks prefers to have more than one Internet Service Provider on the network as this means more choice for residents and businesses.